Advanced Features

The Advanced features tab lets you enable On Demand Recording features for the tenant service including Save-on-Demand (SOD), Record-on-Demand (ROD) and Pause and Resume functionality.

To configure Advanced features:
1. Select the Advanced features tab.

2. Enable or disable the following features:

Feature

Description

On Demand Recording (SOD/ROD)

Enable Record on Demand (ROD): Recording contains audio from the point network administrator decides to record the call.
Enable Save on Demand (SOD): Recording contains audio from the beginning of the call.

Pause and Resume Recording

Enable Pause and Resume call recording.